Yeah, I said it. Knock it off. Stop worrying about how many people are following you on Twitter. Forget about how many friends you have on Facebook. Quit fussing over whether someone stopped following you or decided they didn't want to ...

As mobile gains ever more ground and mobile first continues to be knocked around as the design strategy for the web, I encourage people to look at their use statistics.  Although mobile first is a great strategy if you don't have statistic ...

You know what makes Google awesome? Their search algorithm is pretty darn smart. You know what makes DOMZ awesome? Every stinking link on there has been verified by a real, honest-to-goodness human being. You know what sucks about site s ...

I've read several different books and articles about web projects and how to make sense of what needs to happen when. Everyone has their own slant and it flavors how the entire process should go. Meanwhile they hope the "magic" in anothe ...

We've all been there at some point or another. A new project is just about to start. Everyone in the know is bracing for impact and the people who are going to contribute are blissfully unaware of the monster lurking around the corner. ...

Information comes in all shapes and sizes. Some is simple. It's copy that goes on a page. It's an image. It's a sound file. It's a single PDF. It's whatever atomic piece of information you can imagine. Then there is the molecular level ...

As is typical with the break room at many offices, we have a microwave. Actually, we have two, but there is one in particular that everyone knows about and avoids. Everyone but me*, that is. It is a machine crafted in the forges of bad ...

Most of what I have seen on the web regarding Information Architecture has been related, primarily, to what the user sees and interacts with directly. This means, what users see, and how the site is, ultimately, hierarchically constructed ...

I'm taking a brief detour and talking about something other than user tolerance and action on your site. I read a couple of articles, which you've probably seen yourself, and felt a deep need to say something. Smashing Magazine published ...

Congrats, you've made it to the third part of my math-type exploration of anticipated user behavior on the web. Just a refresher, the last couple of posts were about user tolerance and anticipating falloff/satisficing These posts may hav ...